Account Coordinator

Aertssen Group; Rincon (GA); On-site; USD 36,000 - 47,000; Full time

Job summary

Aertssen Logistics USA Inc. is hiring an energetic Account Coordinator to serve as the main liaison between customers and internal teams, ensuring timely communication, order processing, and issue resolution to support client satisfaction and growth.

This on-site role requires meticulous attention to detail, a proactive mindset, and ability to manage full-cycle execution from warehouse floor to final delivery, with steady, clear customer updates.

Qualifications

• Bachelor's degree preferred in business management or logistics-related field.
• Basic knowledge of logistics, warehouse management, and technical services.

Responsibilities

• Acts as the first point of contact for assigned accounts.
• Conducts and leads regular meetings with clients to understand their needs and provide updates.
• Manages client expectations and escalates issues when necessary.
• Maintains accurate client records and documentation.
• Coordinates client visits.
• Processes and follows up on customer work orders, as well as in- and outbound goods.
• Logs all movements and services in the warehouse management system (WMS).
• Coordinates with internal departments, such as repair, paint, pre-delivery inspection (PDI), and shipping, to obtain updates on the status of goods.
• Monitors inventory levels and assists with stock counts.
• Prepares invoice calculations.
• Assists in resolving issues or answering questions.

Education

Bachelor's degree in business management or logistics management

Tools

WMS Software

Microsoft Excel

Microsoft Word

Job description

At Aertssen Logistics USA Inc., we're paving the way for the future of heavy machinery logistics with innovative solutions that push the boundaries of efficiency and reliability.

Based in the heart of America's Southeast logistics hub, we specialize in transporting, handling, final assembly, and managing construction, agricultural, and aerial-lift equipment.

Longing for a steady career in heavy machinery logistics in the Savannah area? Join our team of experts and become part of an innovative journey, contributing to complex logistics projects with your passion and ambition.

Location: Rincon, GA, 31326

Job Type: Full-time, Non-exempt, 100% On-site

Pay Rate: $30.00 per hour

Hours: M-F, 7:00 AM-3:30 PM Eastern Time

Position Summary

Aertssen is seeking an energetic Account Coordinator to join our growing team. The Account Coordinator serves as the primary liaison between customers and internal departments, ensuring timely, accurate communication, order processing, and problem resolution to support client satisfaction and business growth.

This is a hands‑on, high‑ownership role requiring meticulous attention to detail, a proactive, solutions‑oriented mindset, and a keen sense of urgency. We need a dedicated professional who takes pride in delivering flawless, full‑service execution from the warehouse floor to final delivery, maintaining constant, consistent customer communication every step of the way.

Responsibilities

Client Coordination

• Acts as the first point of contact for assigned accounts.
• Conducts and leads regular meetings with clients to understand their needs and provide updates.
• Manages client expectations and escalates issues when necessary.
• Maintains accurate client records and documentation.
• Coordinates client visits.

Administrative and Operational

• Processes and follows up on customer work orders, as well as in- and outbound goods.
• Logs all movements and services in the warehouse management system (WMS).
• Coordinates with internal departments, such as repair, paint, pre-delivery inspection (PDI), and shipping, to obtain updates on the status of goods.
• Monitors inventory levels and assists with stock counts.
• Prepares invoice calculations.
• Assists in resolving issues or answering questions.

All of this is carried out in accordance with our company's quality, environmental, and health policies.

Qualifications

• Bachelor's degree in business management, logistics management, or a similar field is preferred.
• Basic knowledge of logistics, warehouse management, and technical services.
• Proficient with WMS software programs, Excel, and Word.

At Aertssen, our motto is “People, Power, and Passion to Build On.” That’s the culture we are working toward. Today, we’re a high-output, operations-driven environment where decisions move quickly, and leadership is deeply engaged in the day-to-day business.

Why Join Us?

• Opportunity to make a real impact in a high-volume, startup-like environment.
• Be part of a diverse, international organization with a strong operational focus.
• Work alongside dedicated and hardworking team members who value collaboration and accountability.

Aertssen Logistics USA, Inc. is an equal-opportunity employer.

All candidates who receive a written offer must pass a drug test and background check.

Aertssen Logistics USA, Inc. has established an alternative dispute resolution program that includes binding arbitration to resolve legal disputes that may arise from the application or employment context.