Account Coordinator

LHH Recruitment Solutions; Overland Park (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

LHH Recruitment Solutions is seeking an Account Coordinator in the Kansas City area to serve as a primary liaison between clients and internal teams. You will help ensure projects and service deliverables are completed accurately and on time while maintaining strong client relationships.

The role emphasizes organization, clear communication, and teamwork, with opportunities to contribute to process improvements and long-term client success in a fast-paced environment.

Qualifications

• 2+ years of experience in customer service or account coordination.
• Excellent communication and organizational skills.
• Proficiency with MS Office and CRM systems.

Responsibilities

• Serve as a primary point of contact for client inquiries, requests, and account-related support.
• Coordinate communication between clients and internal departments to ensure timely project completion.
• Monitor account activity, deadlines, and deliverables to maintain high levels of client satisfaction.
• Prepare client reports, presentations, and account documentation.
• Maintain accurate client records and update information within CRM and company systems.
• Assist with onboarding new clients and ensuring a seamless transition into service delivery.
• Track project progress and proactively communicate updates to stakeholders.
• Support account managers and leadership team with administrative and operational tasks.
• Identify opportunities to improve processes and enhance the client experience.

Skills

Organizational skills

Multitasking

Attention to detail

Verbal communication

Written communication

Microsoft Office

CRM experience

Customer service

Education

Associate's or Bachelor's degree preferred

Tools

CRM systems

Job description

LHH is working with a professional services organization in Johnson County who is seeking to hire an experienced Account Coordinator who is dedicated to delivering exceptional client experiences and innovative solutions. The Account Coordinator serves as a key liaison between clients and internal teams, ensuring projects, requests, and service deliverables are completed accurately and on time. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is a customer-focused professional looking to build a long-term career in account management and client services.

KEY RESPONSIBILITIES:

• Serve as a primary point of contact for client inquiries, requests, and account-related support.
• Coordinate communication between clients and internal departments to ensure timely project completion.
• Monitor account activity, deadlines, and deliverables to maintain high levels of client satisfaction.
• Prepare client reports, presentations, and account documentation.
• Maintain accurate client records and update information within CRM and company systems.
• Assist with onboarding new clients and ensuring a seamless transition into service delivery.
• Track project progress and proactively communicate updates to stakeholders.
• Support account managers and leadership team with administrative and operational tasks.
• Identify opportunities to improve processes and enhance the client experience.

QUALIFICATIONS:

• 2+ years of experience in customer service, account coordination, account management support, project coordination, or administrative support.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience with CRM systems is preferred.
• Ability to manage competing priorities while maintaining a high level of professionalism.
• Associate's or Bachelor's degree preferred but not required.