Account Coordinator

Mirror Lawn Turf Dr.; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Mirror Lawn Turf Dr. in Houston, TX, seeks an Account Coordinator to support day-to-day account management for national and regional clients.

You will coordinate service requests, schedule work orders, and liaise with clients, vendors and internal teams to ensure timely service delivery. The role requires strong interpersonal skills, excellent communication, and experience in facilities or landscaping coordination.

Qualifications

• Strong interpersonal and customer service skills to build positive client/vendor relationships.
• Excellent written and verbal communication to manage daily correspondence and coordinate across teams.
• Account management experience with organizational skills to oversee multiple client accounts.
• Analytical ability to interpret service data, identify trends, and support improvements.
• Proficiency with office software (spreadsheets, CRM) and accurate data entry.
• On-site Houston, TX work in a fast-paced environment with competing priorities.
• Experience in facilities, landscaping, or service coordination is beneficial.
• High school diploma required; college/business studies a plus.

Responsibilities

• Support day-to-day account management for national and regional clients.
• Coordinate service requests, schedule work orders, and communicate with clients, vendors, and internal teams.
• Monitor job status, track performance metrics, and assist with issue escalations.
• Maintain accurate account records, prepare reports, and support invoicing/documentation processes.
• Maintain consistent, professional communication and attention to detail to preserve client relationships.

Skills

Interpersonal skills

Customer service

Communication

Account management

Data entry

CRM

Office software

On-site coordination

Education

High school diploma

Post-secondary business/related studies

Tools

CRM software

Service management systems

Job description

Company Description

Mirror Lawn Turf Dr. has been delivering exceptional exterior maintenance services for over 25 years to thousands of national and regional clients across the United States and internationally. The company's service model is built on direct partnerships with strategic vendors, supported by equipment staging, leasing, and business services that position Mirror Lawn as a preferred national partner. Mirror Lawn offers self-perform sweeping, landscaping, and snow services in several markets, complemented by an extensive specialized service partner network nationwide. A dedicated field network provides routine on-site quality control to maintain consistent service standards and strong client relationships.

Role Description

The Account Coordinator is a full-time, on-site role based in Houston, TX, responsible for supporting day-to-day account management activities for national and regional clients. This position coordinates service requests, schedules work orders, and communicates with clients, vendors, and internal teams to ensure timely and accurate delivery of services. The Account Coordinator monitors job status, tracks performance metrics, and assists with resolving service issues or escalations. The role also includes maintaining accurate account records, preparing reports, and supporting invoicing and documentation processes. Consistent, professional communication and attention to detail are essential to maintaining strong client relationships and operational efficiency.

Qualifications

• Strong interpersonal skills and customer service abilities to build and maintain positive client and vendor relationships.
• Effective communication skills, both written and verbal, to manage daily correspondence and coordinate across teams.
• Account management experience and organizational skills to oversee multiple client accounts and service requests.
• Analytical skills to interpret service data, identify trends, and support problem-solving and process improvements.
• Proficiency with office productivity software (e.g., spreadsheets, CRM or service management systems) and accurate data entry.
• Ability to work on-site in Houston, TX, in a fast-paced environment, managing competing priorities and deadlines.
• Previous experience in facilities, landscaping, or service coordination is beneficial.
• High school diploma or equivalent required; post-secondary education in business, communications, or related field is a plus.