Account Coordinator

Platformq Health, Inc.; Northern (KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Medlive is seeking an Account Coordinator to support the execution of promotional programs, ensuring deliverables meet regulatory requirements and client expectations. This role requires strong project management, attention to detail, and effective communication with internal teams and external clients.

Working closely with the Account Manager, you will support end-to-end delivery, stay organized, and manage multiple priorities in a fast-paced environment.

Qualifications

• Approximately 1 year of professional experience, ideally in project management, account services, or a client-facing role
• Ability to thrive in a fast-paced environment with evolving priorities and deadlines
• Strong organizational, communication, and problem-solving skills
• Collaborative team player with experience supporting multiple projects involving cross-functional stakeholders
• Eager to learn, take initiative, and grow within an account management or client services career path

Responsibilities

• Support Account Managers and Account Supervisors with day-to-day client and program activities
• Assist in managing operational aspects of promotional programs, including client onboarding, legal and regulatory approvals, production, execution, and post-program reporting
• Prepare for client meetings by developing agendas, organizing materials, capturing notes, and coordinating follow-ups
• Track program timelines, deliverables, and key metrics, and provide regular status updates
• Collaborate with internal production and marketing teams to ensure all program components are accurate, completed on time, and compliant with client and regulatory standards
• Help manage schedules, priorities, and task tracking across multiple accounts and initiatives
• Maintain well-organized account documentation and internal records

Job description

About Medlive

Medlivedeliverstrusted education from the leading clinician associations, establishedpatient advocacy groups, and expert voices in oncology, neurology, rare disease and more.Healthcare providers, patients, and caregivers engage with video-based education onMedlive, generating insights, data, and outcomes that drive the ongoing creation of patient-centered education withmeaningfulimpact on clinical practice. TheMedlivepartner network has empowered millions of learners, allowing them to keep pace with the latest healthcare discoveries and improving health outcomes for all.

Visit Medlive.com for more information.

About the Role

The Account Coordinator plays a key role in supporting the successful execution of Medlive’s promotional programs, ensuring all deliverables are brought to market efficiently, accurately, and in full compliance with regulatory requirements. This role requires strong project management capabilities, exceptional attention to detail, and the ability to communicate effectively with both internal teams and external clients.

Working closely with the Account Manager, the Account Coordinator supports the end-to-end delivery of each program and contributes to a positive, seamless client experience. The ideal candidate is highly organized, proactive, and demonstrates a strong ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Support Account Managers and Account Supervisors with day-to-day client and program activities
• Assist in managing operational aspects of promotional programs, including client onboarding, legal and regulatory approvals, production, execution, and post-program reporting
• Prepare for client meetings by developing agendas, organizing materials, capturing notes, and coordinating follow-ups
• Track program timelines, deliverables, and key metrics, and provide regular status updates
• Collaborate with internal production and marketing teams to ensure all program components are accurate, completed on time, and compliant with client and regulatory standards
• Help manage schedules, priorities, and task tracking across multiple accounts and initiatives
• Maintain well-organized account documentation and internal records

About You

• Approximately 1 year of professional experience, ideally in project management, account services, or a client-facing role
• Ability to thrive in a fast-paced environment with evolving priorities and deadlines
• Strong organizational, communication, and problem-solving skills
• Collaborative team player with experience supporting multiple projects involving cross-functional stakeholders
• Eager to learn, take initiative, and grow within an account management or client services career path

The expected salary range for this position is $65,000 - $85,000, determined by relevant experience and prior performance.