Account Coordinator

Printron; Neenah (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental & vision insurance

Life and disability insurance

Employee assistance program

Paid vacation & sick leave

Paid holidays

Job summary

Printron is seeking an Account Coordinator in Neenah, Wisconsin for a full-time, on-site role. You will serve as the primary contact for one or more customer accounts, coordinating with internal teams to ensure accuracy and timely delivery.

Ideal candidates have 3–5 years of customer service experience, excellent organizational skills, and strong communication abilities. Experience with corrugated graphics/prepress is a plus; DataFlex familiarity is beneficial.

Qualifications

• 3–5 years of customer service experience, preferably in printing, packaging, or corrugated graphics.
• High attention to detail and strong organizational skills with structured workflows.
• Clear written and verbal communication; ability to participate in customer meetings.

Responsibilities

• Interpret, compile, and organize customer and internal order information to create accurate job tickets in the data entry system.
• Enter and maintain detailed job specifications using a variety of file formats and systems.
• Take ownership of assigned projects from order entry through final delivery.
• Collaborate with client and internal teams; support department and customer objectives in meetings or touchpoints.
• Demonstrate professionalism and adaptability in interpersonal interactions.

Skills

Customer service

Organizational skills

Communication

Education

High school diploma

Associate degree

Tools

DataFlex

Job description

Account Coordinator (Full Time) Location: Neenah, WI

At Printron, we help bring packaging to life through full-service prepress solutions that support high-quality production for a wide range of clients. Our work combines expert craftsmanship with advanced technology to deliver reliable, tailored results for every project.

We’re proud of our collaborative, people-first culture—where strong teams, consistent quality, and a healthy work-life balance are more than just buzzwords. You’ll find stability, flexibility, and support in a fast-paced environment where your contributions truly matter.

We’re looking for an Account Coordinator to serve as the primary point of contact for one or more customer accounts. In this role, you’ll work closely with internal teams and customer contacts to ensure projects are executed with accuracy and care. If you have strong organizational skills, thrive on communication, and enjoy seeing details come together to create something great, we’d love to hear from you. Experience in corrugated graphics and prepress operations is a plus.

Key Responsibilities:

• Interpret, compile, and organize customer and internal order information to create accurate job tickets in the data entry system
• Enter and maintain detailed job specifications using a variety of file formats and systems
• Take ownership of assigned projects from order entry through final delivery
• Collaborate with both client and internal teams; participate in meetings or communication touchpoints to support department and customer objectives
• Demonstrate professionalism and adaptability in a variety of interpersonal interactions

Qualifications:

• 3 to 5 years of customer service experience, preferably in printing, packaging, or corrugated graphics
• High attention to detail, strong organizational skills, and comfort with structured workflows
• Willingness to learn and a strong drive to meet and exceed expectations
• Proven ability to build and maintain productive customer relationships
• Confident in written and verbal communication, including participation in customer meetings
• Experience with or willingness to learn industry-specific software; familiarity with DataFlex is a plus
• High school diploma or GED required; associate degree or technical training is a plus
• Full-time, first shift, Monday through Friday
• On-site role based in Neenah, Wisconsin
• Paid vacation and illness leave
• Paid holidays
• 401(k) with company match
• Health, dental, and vision insurance
• Company-paid life and disability insurance
• Employee assistance program

If you need assistance or an accommodation during the application process, please contact Human Resources.

Printron is an Equal Opportunity Employer.