Account Coordinator

TOP NOTCH FREIGHT SYSTEMS; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Performance bonus

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Company parties

Advancement opportunities

Job summary

Top Notch Freight Systems is seeking an experienced Logistics Account Manager in Houston to handle customer relationships, coordinate drayage from port to warehouse, and schedule pickups and deliveries. You will work closely with dispatch and operations to ensure loads are executed efficiently and communicated proactively.

This high-communication role requires a strong understanding of freight, drayage, and logistics coordination, with opportunities to grow into senior positions as the company

Qualifications

• Experience in logistics, freight, or drayage is required.
• Strong understanding of shipping coordination and scheduling.
• Excellent communication and problem-solving skills.
• Ability to manage multiple shipments and priorities.
• Experience with TMS systems is preferred.
• Comfortable in a fast-paced, high-accountability environment.

Responsibilities

• Manage and communicate with assigned customer accounts.
• Coordinate drayage shipments from port to warehouse.
• Schedule pickups, deliveries, and warehouse appointments for dispatchers.
• Enter and manage loads in the TMS.
• Provide updates and maintain proactive communication.
• Work with dispatch and operations to ensure successful execution.
• Handle issues, delays, and customer concerns professionally.
• Identify opportunities to grow existing accounts.

Skills

Logistics

Drayage

Freight

Shipping coordination

Scheduling

Communication

Problem-solving

Multi-shipment management

Tools

TMS

Job description

Benefits:

• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

We are looking for candidates with a strong understanding of all transportation modes.

An action-oriented problem solver. Process improvement oriented with priority setting and able to handle multiple projects. Ability to make timely decisions. Able to cope in a fast-paced environment. Good communication skills across all levels and functions of the organization. A true team player

High-touch role managing customer relationships, drayage coordination, and scheduling deliveries.

Must have experience in freight, drayage, or logistics coordination

About Us

Top Notch Freight Systems is a rapidly growing logistics company specializing in drayage, freight coordination, imports and exports. We work closely with our customers to manage the full flow from port, warehouse to final destination, providing high-touch service and real-time communication.

We are building a structured, scalable operation and are looking for the right people to grow with us.

Position Overview

We are looking for an experienced Logistics Account Manager for customer relationships and manage the coordination of freight from port to warehouse.

This is a high-communication, fast-paced role where you will be the main point of contact for customers, ensuring smooth execution, accurate scheduling, and strong service.

You will work closely with our operations team to ensure every load is handled efficiently.

Responsibilities

• Manage and communicate with assigned customer accounts
• Coordinate drayage shipments from port to warehouse
• Schedule pickups, deliveries, and warehouse appointments for dispatchers
• Enter and manage loads in TMS
• Provide updates and maintain proactive communication
• Work with dispatch and operations to ensure successful execution
• Handle issues, delays, and customer concerns professionally
• Identify opportunities to grow existing accounts

Requirements

• Experience in logistics, freight, or drayage (REQUIRED)
• Strong understanding of shipping coordination and scheduling
• Excellent communication and problem-solving skills
• Ability to manage multiple shipments and priorities at once
• Experience with TMS systems (preferred)
• Comfortable working in a fast-paced, high-accountability environment

What We’re Looking For

• Someone who takes ownership of their accounts
• Strong communicator who keeps customers informed
• Solution-oriented mindset
• Ability to stay organized under pressure

Why Join Top Notch Freight Systems?

• Become apart of a growing company with real opportunity for advancement
• Help build and shape internal systems and processes
• Work directly with leadership
• Opportunity to grow into senior roles as we scale