Account Coordinator

Mills Marketing; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Mills Marketing is an integrated agency that provides SMART and BOLD strategy for banks, credit unions and the organizations that serve them. We are a knowledgeable, passionate, and experienced marketing agency in the financial industry.

The Account Coordinator supports Account Managers and client relationships, handling day-to-day workflow, production schedules, and meetings. This role reports to VP, Client Services and helps grow the agency by improving processes and client outcomes.

Qualifications

• Prior experience within financial services, banking or other highly regulated industry preferred.
• Demonstrated project management ability to perform well in a highly dynamic and fluid environment.
• Experience serving a variety of clients in a fast-paced, deadline driven environment.

Responsibilities

• Coordinate and manage all project estimates, details, timelines, and workflow for assigned accounts.
• Assist in concept development/need-based sales ideas; start draft project briefs.
• Hold weekly internal project meetings and calls with clients to discuss the details and status of work in progress, with the goal being to always keep things moving forward.

Skills

Project management

Client relations

Financial services knowledge

Education

BA in Marketing or related field

Job description

Minimum Qualifications:

1- 2 years project management and marketing agency experience preferred BA degree in marketing or a related field

OUR COMPANY:

Mills Marketing is an integrated agency that provides SMART and BOLD strategy for banks, credit unions and the organizations that serve them. We are a knowledgeable, passionate, and experienced marketing agency in the financial industry. We offer competitive benefits, a great team atmosphere, an exciting work environment, and we are looking for someone who wants growth potential in an established, growing company.

SUMMARY:

The Account Coordinator responsibilities are focused on support for our Account Managers and their client relationships. This person will handle day-to-day project workflow, prepare production schedules, assist with on and offsite client meetings, and more.

Currently, this position reports to VP, Client Services.

RESPONSIBILITIES:

• Coordinate and manage all project estimates, details, timelines, and workflow for assigned accounts.
• Assist in concept development/need-based sales ideas; start draft project briefs.
• Hold weekly internal project meetings and calls with clients to discuss the details and status of work in progress, with the goal being to always keep things moving forward.
• Manage and help prepare for virtual and on-site client meetings.
• Input production schedules and updates into our internal online project management system on a daily basis.
• Assist with campaign analysis and follow-up ROI reporting as applicable.
• Learn and demonstrate a high degree of proficiency in discussing Mills’ capabilities.
• Effective follow-up with a high degree of professionalism and energy, while remaining focused on allowing the prospective partner to engage.
• Represent Mills by attending trade shows and speaking engagements, and networking within the financial industry community to build reach and awareness.
• Support every associate whenever possible and foster a spirit of teamwork within the agency.
• Learn and demonstrate a sufficient understanding of digital advertising, as well as traditional marketing components.
• Be an intricate part of the agency’s long‑term growth and success by continually finding ways to improve the agency’s services, processes and strategic position.

EXPERIENCE & SKILLS:

• Prior experience within financial services, banking or other highly regulated industry preferred.
• Demonstrated project management ability to perform well in a highly dynamic and fluid environment.
• Experience serving a variety of clients in a fast‑paced, deadline driven environment.

OTHER KEY QUALITIES:

• MUST have excellent planning, organization and prioritization skills
• MUST have the ability to work efficiently under pressure with careful attention to detail
• Ability to perform well in a highly dynamic and fluid environment
• Must work well under tight time constraints and show deadline integrity
• Excellent communication skills (written and verbal)
• Strong work ethic
• Good sense of humor in a very fast‑paced environment
• Willingness to travel

Mills Marketing is an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws.

The specific statements shown in each section of this description are not intended to be all‑inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. We recognize that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.

BOLD solutions using SMART creative strategy and innovative design.