Account Coordinator

Epic Notion; Charlotte (NC); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits (medical, dental, &amp

401(k) matching

Paid vacation & holidays

Professional development

Job summary

Epic Notion is a Charlotte, NC-based full-service digital marketing agency seeking an Account Coordinator to bridge between Account Managers, clients and internal teams. The role suits an ambitious, detail-oriented professional with 0-2 years of experience eager to grow in digital marketing and client management while supporting our team in delivering results.

You will assist with client communications, campaign setup and tracking, content creation, and cross-team coordination.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field.
• 0-2 years of relevant marketing or client service experience (internships count).
• Strong written and verbal communication skills with client-facing potential.
• Proficiency in Microsoft Office Suite/Google Suite.
• Basic understanding of social media platforms and digital marketing concepts.
• Detail-oriented with excellent organizational and time management skills.
• Ability to multitask and work in a fast-paced, client-focused environment.
• Experience with project management tools like Teamwork, Asana, Monday, or Trello.
• Remote work environment with regular in-person meetings. We are moving back to an office soon.
• Competitive salary based on experience.
• Full suite of health benefits including medical, dental, vision, disability, life insurance and more.
• Company matched 401(k)
• Paid vacation, Holidays and personal/sick days.
• Professional development and skills training opportunities.
• Collaborative, growth-oriented team culture.

Responsibilities

• Support Account Managers through client meetings, follow-up emails, status updates, and monthly reporting.
• Assist with campaign setup, optimization, and tracking across SEO, paid search, social media, email, and SMS channels.
• Develop content for websites and campaigns while conducting competitor analysis, keyword research, and market trend identification.
• Use project management tools to track deliverables, manage timelines, and coordinate between internal teams and clients.
• Handle website updates, WordPress maintenance, campaign tracking setup, basic design tasks, and platform troubleshooting.
• Collect and analyze performance data across all marketing channels to support client reporting.

Skills

Client communication

Campaign execution

Content creation

Campaign coordination

Technical support

Analytics & reporting

Written & verbal communication

Office tools

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Tools

WordPress

Microsoft Office

Google Suite

Teamwork

Asana

Monday.com

Trello

Job description

Epic Notion is a full-service digital marketing agency located in Charlotte, NC. We blend strategic thinking with creativity and the latest technology to help clients build their brands through meaningful customer engagement. Our team of talented marketers, designers and developers are passionate about building brands and connecting people. The Account Coordinator serves as a vital bridge between our Account Managers, clients, and internal teams, combining hands-on marketing support with client relationship management. This role is perfect for an ambitious, detail-oriented professional with 0-2 years of experience who is eager to develop both their digital marketing expertise and client management skills while supporting our team in delivering exceptional results.

Responsibilities:

• Client Communication: Support Account Managers through client meetings, follow-up emails, status updates, and monthly reporting.
• Marketing Campaign Execution: Assist with campaign setup, optimization, and tracking across SEO, paid search, social media, email, and SMS channels.
• Content & Research: Develop content for websites and campaigns while conducting competitor analysis, keyword research, and market trend identification.
• Campaign Management and Coordination: Use project management tools to track deliverables, manage timelines, and coordinate between internal teams and clients.
• Technical Support: Handle website updates, WordPress maintenance, campaign tracking setup, basic design tasks, and platform troubleshooting.
• Analytics & Reporting: Collect and analyze performance data across all marketing channels to support client reporting.

Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or related field
• 0-2 years of relevant marketing or client service experience (internships and coursework count)
• Strong written and verbal communication skills with client-facing potential
• Proficiency in Microsoft Office Suite/Google Suite
• Basic understanding of social media platforms and digital marketing concepts
• Detail-oriented with excellent organizational and time management skills
• Ability to multitask and work in a fast-paced, client-focused environment
• Genuine curiosity about client businesses and marketing strategy
• Experience with project management tools like Teamwork, Asana, Monday, or Trello
• Remote work environment with regular in-person meetings. We are moving back to an office soon.
• Competitive salary based on experience.
• Full suite of health benefits including medical, dental, vision, disability, life insurance and more
• Company matched 401(k)
• Paid vacation, Holidays and personal/sick days.
• Professional development and skills training opportunities.
• Collaborative, growth-oriented team culture.