Account Coordinator

Gallagher; Baltimore (MD); On-site; Confidential; Full time

Job summary

Gallagher is seeking an Account Coordinator to join our national team in an on-site role. You will drive positive change by coordinating cross-functional teams to implement client programs and deliver key initiatives, while supporting field operations and client communications.

The role emphasizes organizational excellence, attention to detail, and a proactive approach to project management within Employee Benefits programs. A bachelor's degree and 2+ years of experience are required.

Qualifications

• Bachelor's degree and 2+ years of Employee Benefits experience.
• Life & Health license within the first 90 days of employment preferred.
• Experience in account management or a similar client-facing role.

Responsibilities

• Implement COE program for clients.
• Develop plans and organize cross-functional teams to implement customer programs providing core deliverables.
• Provide support to the field including identifying immediate needs and engaging applicable teams, as necessary.
• May provide training to field to ensure smooth transition for clients.

Skills

Organizational skills

Attention to detail

Employee Benefits experience

Client-facing experience

Education

Bachelor's degree

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and you can help build a better world of work; think of Gallagher.

Overview

At Gallagher, we’re looking for an Account Coordinator to join our team. As part of our team, you'll be the driving force behind positive change, helping clients build environments where employees thrive. At Gallagher, we believe every candidate brings something special to the table, including you! We are a tight-knit national team that runs toward challenges, not away from them. We believe in The Gallagher Way, and we want you to join us. In this role, you'll develop comprehensive implementation plans, establish project timelines, and coordinate cross-functional teams to successfully deliver customer programs and key strategic initiatives. Sometimes, all of this happens in one day!

How You'll Make An Impact

In this role, you'll be at the heart of our operations, ensuring that every detail is accounted for and every client interaction is meaningful. You'll use your organizational skills and eye for detail to manage multiple tasks and projects simultaneously. Whether you're picking up the phone to solve a problem or ensuring a project is completed on time, you'll take pride in delivering excellence every step of the way.

• Implement COE program for clients.
• Develops plans and organizes cross functional teams to implement customer programs providing core deliverables.
• Provide support to the field including identifying immediate needs and engaging applicable teams, as necessary.
• May provide training to field to ensure smooth transition for clients.

About You

Required

• Bachelor's degree and 2+ years of Employee Benefits experience.

Preferred

• Must obtain Life & Health License within the first 90 days of employment, if not already licensed.
• Experience in account management or a similar client-facing role.

Behaviors

• Exceptional organizational skills and strong attention to detail.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)