Account Associate - State Farm Agent Team Member Kenner

Agent James Webb; Kenner (LA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

James Webb - State Farm Agent in Kenner, LA is seeking an Account Associate as part of a close-knit team. This full-time, on-site role focuses on growing the office through customer relations and serving as a liaison between customers and agency departments.

Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters. Licensing costs are paid by the agency, with performance-based bonuses and health benefits.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Kenner

• Licensing paid by agency
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2018 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience in the business before opening an agency of my own. I'm a proud LSU graduate, where I studied Business Management and History. Outside of work, I'm married with two boys and enjoy fishing and watching sports.

Being involved in our community is important to us. Our agency participates in local school festivals, donates school supplies, and supports area sporting events and other activities that benefit local families.

Our agency offers supplemental health benefits, two weeks of vacation, six sick days, licensing costs paid up front, and a strong commitment to work-life balance. We also enjoy office lunches, and team members get their birthday off each year.

Our office is close-knit and team-oriented, with a healthy competitive spirit. I'm looking for someone who is competitive, works well with others, and will be a great addition to the culture we've built. If you enjoy working toward goals, thrive around a strong team, and want to grow in an environment where people work hard and support one another, we'd love to meet you.

ROLE DESCRIPTION

As Account Associate for James Webb - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.