Account Associate - State Farm Agent Team Member

Ramona Deculus - State Farm Agent; Terrytown (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ramona Deculus - State Farm Agent is hiring an Account Associate to support daily operations and customer success. You will manage customer accounts, assist with policy changes, and process insurance claims while coordinating with underwriters to ensure timely policy issuance.

A reliable, local candidate with strong service orientation is preferred. Join a close-knit team dedicated to service, growth, and work-life balance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance knowledge (preferred)

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Our agency opened in 2020 and is a close-knit team of four focused on consistency, service, and growth. Before becoming a State Farm agent, I held a leadership role within State Farm, bringing strong experience and structure into how we run the office. Outside of work, I’m a big Saints and LSU football fan and enjoy staying connected to the local community. We stay involved through organizations like Habitat for Humanity and events such as the NOLA Exotica Fest. For our team, we offer PTO, paid holidays, a 401(k), reimbursement for licensing costs, and a strong focus on work-life balance. Our office culture is straightforward, supportive, and team-oriented. We’re looking for someone who is reliable, local to the area, and committed to showing up and contributing - someone who takes ownership of their role and wants to be part of a dependable, hard-working team.

Role Description:

As Account Associate - State Farm Agent Team Member for Ramona Deculus - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.