Account Associate - State Farm Agent Team Member Charlotte - NC

Josh Ross Insurance; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Joshua Ross - State Farm Agent in Charlotte, NC is seeking an Account Associate to support daily operations, manage customer accounts, assist with policy changes, and help drive community outreach. This full-time role emphasizes customer service, organization, and teamwork.

You will coordinate with underwriters, process claims, and promote relevant products and services while advancing your career within a supportive agency environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Charlotte - NC

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

*Bilingual Spanish Position*

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Joshua Ross - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.