Account Associate - State Farm Agent Team Member

Josh Ross Insurance; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joshua Ross - State Farm Agent in Charlotte, NC is hiring a full-time Account Associate to grow the agency through customer relations and as a liaison between customer needs and agency departments. You will help clients with policy changes, claims, and inquiries, while supporting underwriting coordination.

A bilingual Spanish speaker is preferred and valued for this role. The position emphasizes growth, community impact, and proactive product marketing to improve customers’ lives.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Charlotte - NC

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

*Bilingual Spanish Position*

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Joshua Ross - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $75,000.00 per year

Account Associate - State Farm Agent Team Member

Full Time in Charlotte - NC

Responsive recruiter Replies within 24 hours

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

*Bilingual Spanish Position*

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Joshua Ross - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish (required).

Compensation $55,000.00 - $75,000.00 per year

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