Account Associate - State Farm Agent Team Member

Aubrey Pithwa - State Farm Agent; Virginia Beach (VA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Hiring bonus

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Résumé du poste

Aubrey Pithwa - State Farm Agent is seeking an Account Associate to reinforce daily operations and customer success. You will nurture customer relations, update records, and act as a liaison between customers and agency departments to deliver tailored insurance solutions.

Grow with a supportive team that values initiative, reliability, and a proactive mindset. This role emphasizes customer service, policy management, and cross-functional collaboration to drive community-focused outcomes.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Organizational skills

Customer service

Insurance experience

Description du poste

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2014 and has grown into a team of seven who are committed to supporting one another and serving our community well. Before becoming an agent, I worked as a State Farm team member, which gave me a strong foundation and a clear vision for the kind of culture I wanted to build.

I graduated from the University of Tennessee with a business degree and am married with two young kids. Family is incredibly important to me, and that perspective shapes the way I lead and support our team.

We’re very active with Junior Achievement and believe strongly in investing in and supporting the next generation through financial education and community involvement.

We offer a $50 monthly gym membership stipend, a group life plan, PTO, a Simple IRA, health benefits, and a $500 bonus for each license earned. We believe in rewarding growth and supporting both personal and professional development.

Our culture values grit and a good attitude above all else. We’re looking for someone who is resilient, coachable, and ready to show up each day with a positive mindset. If you’re willing to work hard, grow your skills, and be part of a supportive team, this could be a great place to build your career.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Aubrey Pithwa - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.