Account Associate - State Farm Agent Team Member

John Toper - State Farm Agent; Burnt Hills (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

John Toper - State Farm Agent is seeking an Account Associate to join a growing agency team in Burnt Hills, NY. You will support daily operations, build customer relations, and connect clients with relevant State Farm products.

Ideal candidates are sociable, sales-minded, and eager to help the community while contributing to a friendly, collaborative office culture that prioritizes communication, flexibility, and long-term growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 and currently lead a growing team of three. Insurance has been part of my life for years, as my father spent much of his career with State Farm. Seeing the opportunities available through the company and the impact agents can have on their communities inspired me to pursue agency ownership myself.

I graduated from SUNY Plattsburgh in 2016 with a degree in Business Management, where I also played soccer all four years. Outside of work I enjoy skiing, snowboarding, tennis, golf, and spending time with my wife and our two dogs. I’m actively involved in the local Rotary Club, which allows me to participate in community service projects, charitable events, and other initiatives that help support the community we serve.

Our agency offers PTO, paid major holidays, health benefits, and reimbursement for all licensing costs. We are committed to creating a workplace that supports both professional success and a healthy work-life balance.

Our office culture is family-oriented, fun, and built on open communication. We believe strong relationships, transparency, and teamwork create the best environment for both employees and customers. I’m looking for someone who is a genuinely good person, enjoys working with others, and values a collaborative team atmosphere. If you’re looking for a supportive office that prioritizes communication, flexibility, and long-term growth, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for John Toper - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.