Account Associate - State Farm Agent Team Member

Brett Overstreet - State Farm Agent; Tucson (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA with employer match

Licensing reimbursement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Brett Overstreet – State Farm Agent in Tucson, AZ is seeking an Account Associate to support daily operations and customer success. You will manage customer accounts, assist with policy changes, and help grow the agency through proactive outreach.

The position is full-time with a salary range of $45,000–$55,000 per year. Benefits include a Simple IRA with employer match, licensing reimbursement, paid time off, and opportunities for advancement in a close-knit team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time, Tucson, AZ 85718

Compensation: $45,000.00 - $55,000.00 per year

About Our Agency

I opened my agency in 2015 and currently lead a team of six. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the supportive culture we’ve built today.

I’m a proud graduate of the University of Arizona, husband, father, and lifelong Arizona resident. Being born and raised here has allowed me to build strong connections within the community and better serve the people around me. Our agency stays active in the community through regular events and local involvement. Building relationships and giving back are important parts of who we are.

We offer a Simple IRA with employer match, licensing reimbursement, and a strong commitment to work-life balance. We believe that creating a positive workplace leads to better outcomes for both our team and our customers.

Our culture is extremely close-knit and family-oriented. We genuinely enjoy working together and make time to connect as a team, including office lunches every Thursday where we close for an hour to eat together. We also hold quarterly events where the office closes for a day, combining professional development and training with a fun team outing.

We are looking for someone who values teamwork, works hard, and enjoys a fun environment—this could be a great fit for you.

Role Description

As an Account Associate with Brett Overstreet – State Farm Agent, you are essential to our daily business operations and customers’ success. You contribute to agency growth through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve customers’ lives by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Benefits

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agent’s employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.