Account Associate - State Farm Agent Team Member

Timheffentrager; Tucson (AZ); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

Timheffentrager in Tucson, AZ is looking for an Account Associate to support agency operations and enhance customer relations. You will help customers manage their insurance needs and grow the agency through proactive engagement.

The ideal candidate has strong organizational skills, excellent communication abilities, and prior experience in insurance. The position offers competitive pay ranging from $22.00 to $24.00 per hour and rewarding career development opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters for timely policy issuance.
• Help existing customers with insurance needs.

Skills

Strong organizational skills

Customer service skills

Communication skills

Education

Property Casualty license preferred

Job description

Future Opening: Account Associate - State Farm Agent Team Member

• Bonus based on performance
• Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Tucson, AZ and help customers with their insurance and financial services needs.

• Home insurance
• Life insurance
• Auto insurance
• Retirement planning

ROLE DESCRIPTION

As an Associate for Tim Heffentrager agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.
• Help our existing customers with all their insurance needs.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Property Casualty license preferred.

Compensation: $22.00 - $24.00 per hour