Account Associate - State Farm Agent Team Member

State Farm Agent; Triple Lakes (MD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Bryan Michaels in Bel Air, MD seeks an Account Associate to support daily operations, grow our agency through customer relations, and act as a liaison between customer needs and agency departments. You will market relevant products and services, handle policy changes, and assist with claims, with a collaborative team dedicated to learning and advancement.

Compensation ranges from $50,000 to $60,000 per year with a competitive salary and benefits including training, health

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance industry basics

Job description

Responsive recruiter

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2000 after starting my career in the claims side of the insurance industry, which gave me a strong foundation for helping customers when they need it most. Family is a huge part of my life — I’m a proud father of three, and I’m about to become a grandfather for the first time. Over the years, I’ve spent a lot of time coaching youth sports, which has shaped my leadership style and passion for mentorship.

Our office is a close-knit, family-oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. You’ll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie.

If you’re someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in people’s lives, this could be the perfect place for you.

Role Description

As Account Associate - State Farm Agent Team Member for Bryan Michaels - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $50,000.00 - $60,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Bryan Michaels - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
• Our office is located in Downtown Bel Air MD.
• I have been a State Farm agent since 2000.
• I am a second generation State Farm agent.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Silver Scroll
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.