Account Associate - State Farm Agent Team Member

State Farm Agent; Monroeville (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

State Farm Agent in Monroeville is seeking an Account Associate to support daily operations and enhance customer relationships. This role involves managing accounts, assisting with policy inquiries, and processing claims.

Candidates should demonstrate strong organizational and customer service skills, preferably with insurance experience. The agency offers a competitive salary range of $40,000 to $55,000 annually, along with benefits like a Simple IRA and paid time off.

If you’re motivated to make an impact in the community, apply today!

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

About Our Agency

I opened my agency in 2009 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member for an agency, where I developed a passion for helping customers and building long‑term relationships.

I graduated from Slippery Rock University with a degree in Sports Management and Business Administration. I’m also the proud father of two boys, and much of my time outside of work is spent supporting youth athletics and community activities. I stay actively involved in the community through the local high school football booster program and as a youth baseball coach. Supporting local families and helping young people succeed is something I care deeply about.

Our agency offers PTO, paid holidays, licensing paid up front, a Simple IRA, and flexibility that grows with tenure and performance. We believe in rewarding commitment and creating an environment where people can build long‑term careers. Our team culture is supportive and positive; current members have been with us for 11 and 9 years.

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate – State Farm Agent Team Member for Jeff Berthney, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation

$40,000.00 – $55,000.00 per year.

What We're Looking For

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results‑oriented individuals that are serious about their development. If you want to make an impact, see immediate success, we could be the place for you!

Join Our Team

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.