Account Associate - State Farm Agent Team Member

Jason Barnes State Farm Insurance Agency; South Holland (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Licensing support

Performance bonus

Health insurance

Advancement opportunities

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Jason Barnes State Farm Agency in South Holland, IL is seeking an Account Associate to support daily operations, grow the client base, and provide friendly service to policyholders.

In this full-time role you will help with policy changes, process claims, update customer records, and coordinate with underwriters, with room for advancement in a dynamic, team‑oriented environment.

The agency offers a competitive salary, benefits, licensing support, and training to help you grow.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in South Holland - IL

• Licensing paid by agency
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2020 and currently have a team of six talented professionals who bring energy and passion to everything we do. Before becoming a State Farm agent, I spent several years in financial services, where I served as a Director of Operations — an experience that taught me the importance of strong leadership, efficiency, and delivering outstanding service.

Outside of work, I’m a proud supporter of my local high school (and alma mater) and actively contribute to our community, including involvement with a local women’s shelter. When I’m not in the office, you’ll likely find me out on my motorcycle, boating, or cheering for the Chicago Bears.

I offer my team a strong benefits package that includes paid time off, group life insurance, health benefits, and coverage for licensing costs. We also prioritize work-life balance to ensure everyone can succeed both personally and professionally.

Our office is a high-energy, upbeat, and competitive environment where growth is encouraged and achievements are celebrated. I’m looking for team members who are ambitious, motivated, and excited about the opportunity to grow their career while helping others protect what matters most.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Jason Barnes - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year