Account Associate - State Farm Agent Team Member

Danny Chung - State Farm Agent; Skokie (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Danny Chung - State Farm Agent in Skokie, IL is seeking an Account Associate to help grow the agency by building meaningful customer relationships and coordinating with internal teams to meet client needs.

The role emphasizes proactive marketing, excellent service, and accurate policy information to enhance the customer experience and community trust.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent, I worked as a State Farm Claims Adjuster, which gave me a strong foundation in understanding coverage, customer needs, and how to truly help people when it matters most. I attended the University of Illinois in Champaign and am a proud parent of two. Outside the office, I enjoy spending time with my family, golfing, and staying active- snowboarding used to be a favorite before moving to the Midwest.

Community involvement is important to me, and I stay engaged through the local Rotary and TEDx, reflecting our commitment to growth, learning, and giving back. For our team, we offer health benefits and a hiring bonus, along with an environment that values accountability, independence, and personal development.

We’re looking for team members who are self-sufficient, motivated, and eager to grow-people who want to build something meaningful alongside a team that’s just getting started and headed in the right direction.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Danny Chung - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.