Account Associate - State Farm Agent Team Member

Jennifer Phan - State Farm Agent; Seattle (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jennifer Phan - State Farm Agent in Seattle is seeking an Account Associate to support daily operations and ensure customers receive timely service. You will strengthen customer relationships by handling account updates, policy changes, and inquiries with a friendly, professional approach.

You will also assist with claims processing, coordinate with underwriters, and contribute to a team that values integrity, growth, and community engagement while delivering on our commitment to protection and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits

• Health Stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in April 2026 and is a brand-new, growing team with exciting opportunities ahead. Before becoming a State Farm agent, I had a background in physical therapy and was drawn to this career to help people protect their income, assets, and future.

Outside of the office, I enjoy staying active with my two dogs, running, karaoke, watching sports, reading, and trivia. I’m passionate about building connections both personally and professionally.

We’ve hit the ground running with community involvement, already participating in local charity events. Supporting women, youth, and pet-related causes is especially important to me as we continue to grow our presence.

For our team, we offer strong personal and professional development, a $300 monthly health stipend, and a focus on work-life balance.

Our office culture is built on integrity, growth, and community. We value open communication, hard work, and supporting one another. We’re looking for someone who is invested, motivated, and has a clear vision for their future -someone who wants to grow their career while making a meaningful impact as part of a supportive and driven team.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Jennifer Phan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.