Account Associate - State Farm Agent Team Member

Matt Brandt - State Farm Agent; Ruther Glen (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Matt Brandt - State Farm Agent is seeking an Account Associate to enhance daily operations and foster customer relations in Ruther Glen, Virginia. The successful candidate will play a vital role in growing the agency by ensuring customer needs are met and effectively managing accounts.

The ideal applicant will possess strong organizational skills, excellent communication abilities, and previous experience in insurance. Bilingual proficiency in Spanish is required. The role offers opportunities for training, development, and career advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish (required).

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Bilingual Spanish

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Matt Brandt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish (required).