Account Associate - State Farm Agent Team Member

Steve Baker - State Farm Agent; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Steve Baker - State Farm Agent in Los Angeles is looking for an Account Associate to support customer relations and agency operations. This role is essential for enhancing our agency's growth by effectively managing customer accounts and being a liaison for customer needs.

Ideal candidates should demonstrate strong organizational and excellent communication skills. A preference for bilingual candidates (Spanish) is noted as well as prior experience in the insurance sector.

Qualifications

• Strong organizational skills with great attention to detail.
• Excellent customer service and communication capabilities.
• Preferred experience in insurance or a related field.
• Bilingual Spanish is a plus.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Bilingual Spanish

Job description

Benefits

• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Steve Baker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.