Account Associate - State Farm Agent Team Member

Katherine Baustert - State Farm Agent; Middleburg (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Katherine Baustert - State Farm Agent in Middleburg, Florida is looking for an Account Associate - State Farm Agent Team Member. This crucial role involves managing customer accounts, processing insurance claims, and ensuring customer satisfaction by addressing inquiries effectively.

We seek a detail-oriented, communicative, and customer-focused professional eager to help enhance our agency's services. Opportunities for advancement and a competitive salary are offered in addition to various benefits.

Qualifications

• Attention to detail is crucial for managing customer accounts.
• Previous experience in insurance is preferred but not mandatory.
• Bilingual candidates with Spanish are encouraged to apply.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Katherine Baustert - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.