Account Associate - State Farm Agent Team Member

Brenda Wagner; Harrisburg (Dauphin County); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License Paid by Agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Brenda Wagner - State Farm Agent is seeking an Account Associate to support daily operations and help customers find the right insurance solutions. You will grow the agency by building meaningful relationships and serving as the liaison between client needs and agency departments.

Grow your career by being attentive, sociable, and sales-minded, with opportunities for advancement, training, and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Account management

Customer service

Bilingual Spanish

Communication skills

Job description

Benefits:

• Simple IRA
• License Paid by Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Brenda Wagner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.