Account Associate - State Farm Agent Team Member

Courtnie Parrish - State Farm Agent; Ocilla (GA); On-site; USD 38,000 - 59,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

Courtnie Parrish - State Farm Agent is seeking an Account Associate to support daily operations and strengthen customer relationships. You will help grow the office by aligning customer needs with agency services and acting as a liaison between customers and internal departments.

The role focuses on proactive referral of relevant insurance products, accurate data handling, and delivering exceptional service.

Qualifications

• Must be able to manage customer accounts and information securely.
• Experience in insurance or related field preferred.
• Strong attention to detail and accuracy.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency

I opened my agency in 2010 and currently lead a team of eight. Before becoming a State Farm agent, I spent six years as a team member, where I developed a passion for helping customers and building strong relationships. Since opening my agency, I've focused on creating a collaborative environment where our team and customers can thrive.

Giving back to the community is an important part of our agency, and we enjoy staying involved through local events and supporting the businesses and people we serve.

Our agency offers health benefits, a Simple IRA, half-day Wednesdays, and a strong commitment to work-life balance. We believe in taking care of our team while providing an environment where people can grow and enjoy coming to work.

Our culture is built on teamwork, integrity, and having fun together. We work toward shared goals, celebrate success as a team, and believe in always doing the right thing. I'm looking for someone who is self-motivated, has high integrity, enjoys being involved in the community, and wants to be part of a supportive, goal-oriented team.

Role description

As an Account Associate for Courtnie Parrish - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.