Account Associate - State Farm Agent Team Member

Chris Greaver - State Farm Agent; Perry Hall (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Mentoring by an Agent with 18 Years Industry Experience

401(k)

401(k) matching

Bonus based on performance

Company parties

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Greaver - State Farm Agent in Perry Hall is looking for an Insurance Account Associate to enhance customer relations and support agency operations. The role emphasizes sales and customer service in the insurance industry across Maryland, Pennsylvania, Delaware, and Virginia.

Ideal candidates are detail-oriented, customer-focused, and possess strong communication skills. The position offers mentorship, opportunities for advancement, and a supportive agency team culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Ability to work in a fast-paced office environment.

Responsibilities

• Assist customers with policy applications and renewals.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Detail-oriented

Multitasking

Sales-oriented

Team player

Tech-savvy

Job description

Benefits

• Mentoring by an Agent with 18 Years Industry Experience
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As our Insurance Account Associate for Chris Greaver State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services throughout Maryland, Pennsylvania, Delaware and Virginia.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Assist customers with policy applications and renewals.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Detail‑oriented and able to multitask.
• Ability to work in a fast‑paced office environment.

Who are we? Great Question!

• We are growth minded, fast paced agency team, seeking to create meaningful relationships with our customers!
• We are a supportive team, willing to help each other out, and always learning and winning!
• We are driven and passionate about what we do, each and every day and love insurance!
• We work hard, play hard and have fun while doing it!

Who are we looking for? Someone who is:

• Sales‑Oriented: Motivated to identify opportunities and help clients find the best insurance solutions.
• Customer‑Focused: Passionate about providing exceptional service and building strong client relationships.
• Reliable and Trustworthy: Demonstrates integrity and professionalism in all interactions.
• An Excellent Communicator: Able to clearly explain insurance options and policies to clients.
• Detail‑Oriented: Pays close attention to accuracy and thoroughness in processing applications and changes.
• A Team Player: Works well with colleagues and supports a collaborative work environment.
• Self‑Motivated: Takes initiative and is proactive in meeting goals and deadlines.
• Adaptable and Flexible: Comfortable working in a dynamic environment and open to learning new skills.
• Tech‑Savvy: Comfortable using digital tools and software relevant to insurance operations.
• Licensed or Willing to Obtain Insurance Licenses: Holds or is ready to pursue necessary state insurance licenses.
• Located in Maryland and within driving distance to our Perry Hall office