Account Associate - State Farm Agent Team Member

Liam Porter - State Farm Agent; Overland Park (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Liam Porter - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Overland Park, KS.

You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, while proactively marketing relevant products and services.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Grow the office through meaningful customer relations and coordinating between customer needs and agency departments.
• Proactively market relevant products and services to improve customers' lives.
• Manage customer accounts and keep information up to date.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2012 and currently lead a team of six. I'm a graduate of the University of Central Missouri, have been married to my wife for 15 years, and am the proud father of three daughters. Outside of work, I enjoy spending time outdoors, attending Kansas City Royals games, and cheering on my daughters in their activities.

Serving our community is an important part of our agency. I'm a board member for Greensworks, active in my church, a member of the Ancient Order of Hibernians, and regularly volunteer at our local food pantry. I believe in making a positive impact both inside and outside the office.

Our agency offers group health insurance, a 401(k), paid coaching, professional development opportunities, and a strong commitment to work-life balance. We're passionate about investing in our team and helping each person reach their full potential.

Our culture is built around growth, service, and supporting one another. I genuinely care about helping my team succeed both professionally and personally. I'm looking for someone who is disciplined, has strong character, and leads with a servant's heart. If you're passionate about helping others and want to grow with a supportive team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Liam Porter - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.