Account Associate - State Farm Agent Team Member

Stuart Smith - State Farm Agent; Corsicana (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Stuart Smith - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relationships. You will bridge customer needs with agency departments, promoting relevant products and services to improve client outcomes.

The role emphasizes strong organization, effective communication, and a proactive approach to customer care within a supportive agency culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2015 and currently lead a team of five. Before becoming a State Farm agent, I owned a real estate office, giving me a strong background in business ownership, sales, and building relationships with customers. Outside of work, I’m married with three kids, and faith and family are incredibly important to me. Giving back is important to our agency, and we’re proud to support our local community and a variety of charitable organizations throughout the year. Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, team-building events, and ongoing coaching and training programs. We also offer unlimited earning potential, giving motivated team members the opportunity to directly impact their income through strong performance. Our culture is positive, supportive, and focused on creating a safe environment where people can work hard and succeed together. I’m looking for someone who is self-driven, motivated, and wants more than simply showing up for a job. If you’re ready to work toward ambitious goals and want to be surrounded by people who want to see you do well, we’d love to meet you.

ROLE DESCRIPTION

As an Account Associate for Stuart Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.