Account Associate - State Farm Agent Team Member

Cathryn Boster - State Farm Agent; Morgantown (WV); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Bonus based on performance

Company parties

Job summary

Cathryn Boster State Farm Agent is seeking an Account Associate to support daily office operations and customers’ success in Morgantown, WV. You help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You improve lives by marketing relevant products and services, manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Opportunity for advancement
• Bonus based on performance
• Company parties

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Morgantown, WV and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Cathryn Boster State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.