Account Associate - State Farm Agent Team Member

Bryce Welborn - State Farm Agent

Harker Heights (TX)

On-site

USD 35,000 - 50,000

Full time

14 days+
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Benefits offered by this job

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Job summary

Bryce Welborn - State Farm Agent in Harker Heights, Texas, is seeking an Account Associate to support daily operations and enhance customer relations. In this role, you will manage customer accounts, assist with inquiries and claims, and liaise between clients and agency departments.

The ideal candidate is organized, sociable, and has a strong customer service background. This position offers a competitive salary, bonuses based on performance, and opportunities for advancement.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills
Customer service
Communication skills

Job description

Benefits
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Role Description

As Account Associate - State Farm Agent Team Member for Bryce Welborn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
Qualifications
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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