Account Associate - State Farm Agent Team Member

Nikki Bisceglia - State Farm Agent; Moraine (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus based on performance

Job summary

Nikki Bisceglia - State Farm Agent in Moraine, Ohio is seeking an Account Associate. In this role, you will manage customer accounts, assist with policy changes, and ensure timely insurance claim processing. Ideal candidates should possess strong communication skills and a customer-focused attitude.

The agency values work-life balance, professional development, and teamwork. Benefits include health insurance, 401(k), and flexible scheduling. Join a supportive team that believes in building relationships and giving back to the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2017 and currently lead a team of five. Before becoming a State Farm agent, I worked as a team member and previously held sales and management roles with Verizon. Those experiences helped shape my passion for leadership, customer service, and helping people find the right solutions.

Giving back to the community is important to our agency. We stay actively involved through local events, sponsorships, and charitable giving, and we enjoy building relationships with the people and organizations we serve.

Our team enjoys PTO, paid holidays, health benefits, life insurance, a 401(k), licensing reimbursement, and a strong commitment to work‑life balance. We believe in taking care of our team while creating opportunities for long‑term growth and success.

Our culture truly feels like family. We enjoy coming to work, spending time together outside the office, and celebrating each other's successes. I'm looking for someone who is outgoing, positive, and passionate about helping people.

The ideal candidate enjoys working as part of a team, loves building relationships, and brings a drama‑free, can‑do attitude every day.

Role Description

As Account Associate - State Farm Agent Team Member for Nikki Bisceglia – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.