Account Associate - State Farm Agent Team Member

Tamar Dickel - State Farm Agent; Tallman (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tamar Dickel - State Farm Agent is seeking an Account Associate to support daily operations and serve customers with care. You will grow the office through meaningful client relations and assist with policy changes, claims, and service requests.

This role rewards a detail-oriented, communication-focused professional who is comfortable coordinating with underwriters and internal teams. Training and development are available, with health benefits and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a team of three. Since opening my agency, I've been passionate about helping customers understand their insurance needs and building relationships that last.

We believe insurance is about more than selling policies - it's about educating customers and creating personalized plans that help protect what matters most. Taking the time to explain coverage and build trust is at the heart of everything we do.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while providing opportunities to build rewarding careers.

I'm looking for someone who is detail-oriented, relationship-focused, and genuinely enjoys helping people. If you take pride in educating customers, building trust, and providing exceptional service, you'll be a great fit for our team.

ROLE DESCRIPTION:

As an Account Associate for Tamar Dickel - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.