Account Associate - State Farm Agent Team Member

Tim Grommersch - State Farm Agent; Memphis (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

One-on-One Coaching

Advancement opportunities

Paid time off

Profit sharing

Training & development

Performance bonus

Competitive salary

Job summary

State Farm Agent Tim Grommersch in Memphis, TN is seeking an Account Associate to support daily operations and strengthen customer relationships. You will help grow the office by aligning customer needs with our insurance and financial product offerings.

Excellent communication and organizational skills are essential, with experience in insurance preferred. This role offers meaningful interaction with customers, opportunities for advancement, and a path to build trusted client relationships.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• One On One Coaching
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Bonus based on performance
• Competitive salary

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Memphis, TN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Tim Grommersch - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.