Account Associate - State Farm Agent Team Member

State Farm Agent; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

One-on-one coaching

Advancement opportunities

Paid time off

Profit sharing

Training & development

Performance bonus

Competitive salary

Job summary

Tim Grommersch - State Farm Agent in Memphis, TN is seeking an Account Associate to support daily operations, strengthen customer relations, and act as a bridge between client needs and agency services.

You will help manage policies, assist with changes, process claims, and coordinate with underwriters, while benefiting from coaching, advancement opportunities, paid time off, and a competitive salary.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Insurance experience

Job description

Benefits

• One On One Coaching
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Bonus based on performance
• Competitive salary

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Memphis, TN And Help Customers With Their Insurance And Financial Services Needs, Including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Tim Grommersch - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $40,000.00 - $60,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Memphis, TN And Help Customers With Their Insurance And Financial Services Needs, Including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.