Account Associate - State Farm Agent Team Member

Michael Davis - State Farm Insurance Agent; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Advancement opportunities

Paid time off

Job summary

Michael Davis - State Farm Agent in Nashville, TN is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between client needs and agency departments, promoting relevant insurance and financial services.

Responsibilities include managing customer accounts, handling policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Prior experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Nashville, TN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Michael Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.