Account Associate - State Farm Agent Team Member

Scott Klar - State Farm Agent; Matawan (NJ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Klar - State Farm Agent in Matawan, NJ seeks an Account Associate to support daily operations and customer success. You will grow the agency by building meaningful customer relations and coordinating with various departments to meet client needs.

Grow your career in a team-driven environment with opportunities for advancement, flexibility, and ongoing training. This role emphasizes relationship-building, service excellence, and collaborative problem solving.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Job description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2014 and today lead a team of seven who take great pride in working together and serving others well. I earned my BA in Business Management in 1987 and am married with three children. Outside the office, I enjoy watching and coaching sports and playing hockey, which reflects the teamwork, discipline, and competitive spirit that carry into our agency.

Giving back is an important part of who we are — we actively support Barbi’s Blankets to help cancer patients, the Pass It On Project to support low-income families, and other local New Jersey organizations that make a meaningful impact in our community.

Our team enjoys a bright, newly renovated office, healthy snacks and coffee, team outings, a Simple IRA, health benefits, and flexibility. Culturally, we’re a collaborative, team-first environment where people take pride in helping others and supporting one another. We’re looking for a motivated, driven team player who learns quickly, takes initiative, and values being part of a strong, connected team.

Role Description

As Account Associate - State Farm Agent Team Member for Scott Klar - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.