Account Associate - State Farm Agent Team Member

Jorel Rodriguez - State Farm Insurance Agent; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Parental leave

Training & development

Wellness resources

Bonus

Competitive salary

Job summary

Jorel Rodriguez State Farm Agency is seeking an Account Associate to support daily operations, strengthen customer relationships, and connect customer needs with the appropriate agency departments. You will contribute to growth by proactively marketing relevant insurance products and services.

You will manage accounts, assist with policy changes, process claims, and collaborate with underwriters to issue policies in a timely manner. A focus on service excellence and detail is essential.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Wellness resources
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As Account Associate for Jorel Rodriguez State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.