Account Associate - State Farm Agent Team Member

Herman Dominguez - State Farm Agent; Laredo (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Training & development

Job summary

Herman Dominguez - State Farm Agent is looking for an Account Associate in Laredo, Texas. In this role, you will manage customer accounts and ensure that customer needs are met efficiently. Your responsibilities include assisting with policy inquiries and processing claims to enhance customer satisfaction.

We value strong communication and organizational skills, with a preference for candidates who have experience in the insurance industry. Join us to grow your career and positively impact our community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Training & development

Role Description

As an Account Associate for Herman Dominguez State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.