Account Associate - State Farm Agent Team Member

Lori Ivey - State Farm Agent; Longview (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Licensing paid by agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Four-day work week after 90 days

Job summary

Lori Ivey - State Farm Agent is seeking an Account Associate to support daily operations, nurture customer relationships, and act as a liaison between customers and agency departments.

You will grow the agency by proactively marketing relevant products and services, while contributing to a fast-moving, team-driven environment. A four-day work week after 90 days exemplifies our commitment to work-life balance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication

Insurance experience

Job description

Benefits:

• Licensing paid by agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of five. I became an agent because I wanted the opportunity to build something of my own and create an environment where people genuinely enjoy coming to work every day. My goal has always been to build a culture that is supportive, growth-focused, and rewarding for both our team and our customers.

Outside of work, I love to travel and spend time with my two dogs. I’m also heavily involved in the community and believe in giving back and building strong local relationships.

Our agency offers PTO, paid holidays, health benefits, a Simple IRA, licensing costs paid up front, and a unique four-day work week after 90 days. We place a strong emphasis on work-life balance while still maintaining high standards and opportunities for growth.

The ideal candidate enjoys chasing opportunities, takes initiative without being asked, and thrives in a fast-moving environment. If you’re hardworking, coachable, and looking for a team that will challenge you while supporting your growth, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Lori Ivey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.