Account Associate - State Farm Agent Team Member

Jake Wasinger - State Farm Agent; Lee's Summit (MO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jake Wasinger - State Farm Agent in Lee's Summit, MO is seeking an Account Associate to support daily business operations, grow the office through meaningful customer relations, and serve as a liaison between customers and agency departments.

You will proactively market relevant insurance products and services, help customers with policy changes, and contribute to a culture that values learning, balance, and career growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 after spending nine years as a State Farm team member. Becoming an agent was always a goal of mine, and I'm proud to now lead an experienced, knowledgeable team. Outside of work, I've been married for 13 years, have two children, and enjoy supporting local sports.

Our agency offers paid time off, paid holidays, a Simple IRA, and a strong commitment to work-life balance. We're focused on creating an environment where team members can continue learning, developing, and building rewarding careers.

Our office has a tenured team with a strong growth mindset and a wealth of industry knowledge. I'm looking for someone who genuinely enjoys helping customers, is coachable, hardworking, dependable, and follows through on their responsibilities. Most importantly, we want someone who fits well with our culture, supports those around them, and is excited to grow alongside us.

ROLE DESCRIPTION:

As an Account Associate for Jake Wasinger - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.