Account Associate - State Farm Agent Team Member

Manuel Gomez III - State Farm Agent; Laredo (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) plan

Short-term disability insurance

Paid time off

Performance-based bonuses

Job summary

Manuel Gomez III - State Farm Agent in Laredo, Texas is seeking an Account Associate to grow the agency through strong customer relations and proactive marketing. You will manage customer accounts, assist with inquiries, and coordinate with underwriters to ensure policies are issued timely.

The ideal candidate will have excellent organizational and customer service skills. The role offers a competitive salary ranging from $40,000 to $60,000 annually along with various benefits including training, 401(k), and bonuses based on performance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits include short-term disability insurance, licensing paid by agency, 401(k), bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, and training & development.

About Our Agency

Since opening in 2011, we've built a strong team of nine dedicated professionals who love working together and serving our community. Our office culture blends professionalism with fun. We keep things engaging with monthly promotions and team activities, while also recognizing and rewarding hard work. Team members enjoy competitive perks, including paid time off, a 401K plan, life insurance and short-term disability after one year of service, plus quarterly and Christmas bonuses. High performers can also qualify for exciting travel incentives. If you're motivated, team-oriented, and ready to grow in a supportive environment, you'll find our agency a rewarding place to build your career.

Role Description

As Account Associate - State Farm Agent Team Member for Manuel Gomez III - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $40,000.00 - $60,000.00 per year

Employment Details

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.