Account Associate - State Farm Agent Team Member

Tiffany Andrews - State Farm Agent; Lansing (KS); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tiffany Andrews - State Farm Agent is looking for an Account Associate to support daily operations and customer success. You will grow our agency through meaningful customer relations and serve as a liaison between customer needs and agency departments.

As a vital team member, you will proactively market relevant products and services, build relationships, and contribute to a collaborative, supportive work environment focused on growth and community involvement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Attention to detail

Organizational skills

Sales mindset

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a team of two, plus myself. Before becoming an agent with State Farm, I worked as a team member and also had a background in education. That experience helped shape my passion for teaching, coaching, and developing others within the insurance industry.

I'm a graduate of Missouri Southern State University, married with a baby, and our office includes two dogs, Ginger and Piper, who bring a fun and welcoming energy to the team. I'm also a certified scuba diver and have a love for jellyfish, which adds a unique touch to who I am outside of work.

I'm very active in the community as President of the Leavenworth Rotary Club, and I stay involved through local events and by sponsoring a soccer league. Building strong community connections is an important part of our agency.

Our agency offers holiday pay bonuses, fun monthly promotions, team lunches, a flexible work environment, health benefits, and licensing reimbursement. We believe in creating a workplace that is both supportive and enjoyable.

Culture is a top priority in our office. We focus on maintaining a positive, fun, and supportive team environment where everyone feels valued. I'm looking for someone who will contribute to that culture and enjoys being part of a collaborative team. If you're someone who values a strong team atmosphere and wants to grow in a supportive environment, this could be a great fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Tiffany Andrews - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.