Account Associate - State Farm Agent Team Member

Scott Kizer - State Farm Agent; Kent (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Scott Kizer - State Farm Agent in Kent, WA seeks an Account Associate to support daily office operations and build strong relationships with clients.

You will manage customer files, assist with policy changes, process claims, and collaborate with underwriters to issue policies promptly.

This role offers a friendly team environment with opportunities for advancement and competitive compensation.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2005 and currently lead a team of seven. Before becoming a State Farm agent, I served as an officer in the Air Force and later worked for REI. I'm a graduate of the University of Oklahoma and love spending time outdoors, especially mountain biking, skiing, and backpacking.

Being involved in our community is important to our agency, and we enjoy finding opportunities to support and connect with the people we serve.

Our agency offers health, vision, and dental benefits, a Simple IRA, paid time off, holidays off, licensing reimbursement, and a strong commitment to work-life balance. We believe in taking care of our team both personally and professionally.

Culture is one of the most important parts of our office. We're a supportive work family where people are treated with understanding, grace, and respect. I'm looking for someone who is hungry, driven, competitive, and ready to contribute to a team that genuinely supports one another. If you want to work hard and grow in an environment where your employer cares about your success, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Scott Kizer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.