Account Associate - State Farm Agent Team Member

State Farm Agent; Iowa City (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Iowa City seeks an Account Associate – State Farm Agent Team Member to manage customer accounts, assist with policy inquiries, and process claims. Ideal candidates are self-motivated and possess strong organizational and communication skills. The role offers a competitive salary ranging from $50,000 to $75,000 per year, along with benefits like license reimbursement, flexible schedules, and paid time off. Join a close-knit, supportive team and contribute to customer success.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

1 day ago Be among the first 25 applicants

About Our Agency

I opened my State Farm agency in 2007 and currently lead a close-knit team of three. I’ve been with State Farm my entire career, starting in Finance and interning right out of college before eventually pursuing my dream of agency ownership. I’m married with three daughters, and my husband — a third-generation insurance agent — now works alongside me in the business. I’m bilingual and a proud graduate of St. Ambrose University, where I earned both my B.A. in Accounting and my MBA. Outside the office, you’ll usually find me spending time with my family or doting on our toy poodle. I’m passionate about community involvement and proudly sponsor Dream Catchers, an organization that makes a meaningful impact in the lives of others. I offer a variety of perks, including PTO, casual Fridays, cash and quarterly promotions, occasional team lunches, free drinks, and even a full kitchen in the agency. Maintaining a positive, collaborative culture is a top priority for me. I’m looking for go‑getters who are self‑driven, team‑oriented, and eager to contribute to a supportive environment where everyone helps each other succeed.

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate – State Farm Agent Team Member for Carolina Espinoza – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $50,000.00 – $75,000.00 per year

Are You Driven & Ambitious?

We are an established, growth‑oriented agency with a team of highly motivated individuals. If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Carolina Espinoza – State Farm Agent!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Insurance