Account Associate - State Farm Agent Team Member

Cullen Hayes - State Farm Agent; Howell (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Company parties

Job summary

Cullen Hayes - State Farm Agent in Howell, MI is seeking an Account Associate to help with daily operations, manage client accounts, and assist with policy changes and claims. You will act as a liaison between customers and agency departments, promoting relevant products to improve clients’ financial security.

The role emphasizes strong organization, excellent service, and clear communication, with opportunities for advancement within the agency and a flexible schedule to fit your needs.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication

Sales mindset

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Howell, MI and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Cullen Hayes - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.