Account Associate - State Farm Agent Team Member

Stephanie Robar - State Farm Agent; Marquette (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Parental leave

Training & development

401(k) matching

Job summary

Stephanie Robar - State Farm Agent in Marquette, MI seeks an Account Associate to support daily operations, manage customer accounts, and act as a liaison between customers and agency departments.

You will help grow the office through meaningful customer relations, process policy changes and claims, and promote relevant insurance and financial products.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• 401(k) matching

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Marquette, MI and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Stephanie Robar - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.