Account Associate - State Farm Agent Team Member

Meghan Quach - State Farm Agent; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Meghan Quach - State Farm Agent in Houston seeks an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

This role emphasizes proactive marketing of relevant products, strong teamwork, and a positive, coachable attitude. If you're eager to develop professionally in a newer agency that values people and training, we'd love to meet you.

Qualifications

• Strong organizational skills and attention to detail required.
• Excellent customer service and communication skills essential.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my agency in 2025 and currently lead a growing team of three. Before becoming a State Farm agent, I worked as a team member and participated in the Agent Aspirant Program, which gave me the experience and foundation to pursue agency ownership. I'm a proud University of Houston graduate with a degree in Business. I recently got married, and outside of work, I'm a big foodie and love cheering on Houston sports teams!

Our agency offers paid time off, licensing support, and a strong focus on career development and professional training. I'm especially passionate about helping team members who have aspirations of becoming State Farm agents themselves. Having gone through that journey personally, I understand the importance of mentorship, hands-on experience, and having the right support to reach your goals.

Our office culture is incredibly important to us. We're building a positive, team-oriented environment where people genuinely enjoy working together while still pushing each other to succeed. We love a little friendly competition and believe that having the right attitude and strong character are just as important as professional skills.

I'm looking for someone who is positive, competitive, coachable, and committed to being a great teammate. If you're looking for an opportunity to grow professionally, challenge yourself, and be part of a newer agency that truly values its people and their development, we'd love to meet you.

Role Description:

As an Account Associate for Meghan Quach - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.