Account Associate - State Farm Agent Team Member

Brittaney Allen - State Farm Agent; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittaney Allen - State Farm Agent in Houston, TX is seeking an Account Associate to support daily operations and strengthen customer relationships. You will act as a liaison between customer needs and agency departments, promoting relevant products and services to grow the business.

The role emphasizes independence, strong communication, and a customer-focused mindset in a friendly, supportive team environment with opportunities for advancement and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Independence

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2023 and currently lead a team of five. Before becoming an agent, I spent 10 years as a State Farm team member, gaining valuable experience and developing a passion for helping customers and building strong teams.

I earned my degree from University of Houston and am married; my husband is also part of the agency team. Outside of work, I am a passionate advocate for animals and regularly foster and rescue pets. We even have an office dog, Luna, who helps make the office a fun and welcoming place to work.

Giving back to the community is very important to me. As a YMCA board member, I help support fundraising efforts for local children, including back-to-school backpack and school supply drives. I am also actively involved with animal rescue organizations and enjoy supporting causes that make a difference in the lives of both people and animals.

Our agency offers PTO, licensing reimbursement, and a flexible work environment. We believe that people perform their best when they feel supported, trusted, and empowered to succeed.

Our culture is close-knit, supportive, and family-oriented. We have built a team that genuinely enjoys working together and helping one another succeed. I am looking for someone who is motivated, driven, and able to work independently without constant micromanagement. If you are looking for a workplace where relationships matter and growth is encouraged, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Brittaney Allen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.